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  “We have just been attacked by a virus. We need fast, experienced and efficient help to bring our business back to where it was before.”

Having a properly deployed, integrated, scalable and reliable IT system that is available across the organization is critical.  Our support helps businesses to:

protect IT investments
benefit from a worry-free IT environment
maintain & develop a reliable infrastructure
ensure business continuity

We enable businesses to have the IT support they need for day-to-day tasks, as well as for important deployments:

network connectivity
Exchange implementation
virtualization
hardware & software installation
troubleshooting
Microsoft Office support
data transfer & migration
staging / image deployment
internet & mail configuration
ghost image creation
remote access configuration
knowledge transfer / quick steps training

  “We need to know the real cost of owning a desktop, workstation, server, storage system or notebook throughout its entire lifecycle. We need an all-in price, including hardware and maintenance for 3 to 5 years. We can plan our budgets better when there are no unpleasant surprises related to cost and service quality.”

If you experience a hardware problem with any of the following types of equipment, we have the right technical skills and parts to repair them: desktops, workstations, servers, storage systems and notebooks. This break and fix service is available for equipment under warranty as well as for equipment out of warranty.

This hardware services extends the standard manufacturer’s warranty to 3, 4 or 5 years with on-site or pick-up and return service. It covers parts, labour and travel on business days or 24/7. It also includes hardware repair, spare parts delivery and installation.

We also offer a repair service for companies that do not have a WASLET maintenance contract. If you experience trouble with your desktops, workstations, servers, storage systems or notebooks, simply contact us.  A certified and experienced Services Team will   provide   the  service  within   the   pre-defined   response   time,  using   the   right
spare part(s).