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“We have just been attacked by a virus. We need fast, experienced and efficient help to
bring our business back to where it was before.” |
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Having a properly deployed, integrated, scalable and reliable IT system that is available across the organization is critical. Our
support helps businesses to:

protect IT investments

benefit from a worry-free IT environment 
maintain & develop a reliable infrastructure 
ensure business continuity
We enable businesses to have the IT support they need for day-to-day tasks, as well as for important deployments:

network connectivity 
Exchange implementation 
virtualization 
hardware & software installation 
troubleshooting 
Microsoft Office support 
data transfer & migration 
staging / image deployment 
internet & mail configuration 
ghost image creation 
remote access configuration 
knowledge transfer / quick steps training
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“We need to know the real cost of owning a desktop, workstation, server, storage system
or notebook throughout its entire lifecycle. We need an all-in price, including hardware and maintenance for 3 to 5 years. We can plan our
budgets better when there are no unpleasant surprises related to cost and service quality.” |
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If you experience a hardware problem with any of the following types of equipment, we have the right technical skills and parts to repair them:
desktops, workstations, servers, storage systems and notebooks. This service is available for equipment under warranty as well as for equipment
out of warranty.
Our maintenance services provide businesses with fast, quality service in the event of hardware problems (break and fix) with desktops, workstations,
notebooks, servers and storage systems.
This hardware services extends the standard manufacturer’s warranty to 3, 4 or 5 years with on-site or pick-up and return service. It covers
parts, labour and travel on business days or 24/7. It also includes hardware repair, spare parts delivery and installation.
We also offer a repair service for companies that do
not have a WASLET maintenance contract. If you experience trouble with
your desktops, workstations, servers, storage systems or notebooks, simply
contact us. A certified and experienced Services Team will provide the
service within the pre-defined response
time, using the right
spare part(s).

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